Frequently Asked Questions

Everything you need to know about your MediLisk experience.

How long does shipping take for my order?

Standard shipping typically takes 3-5 business days within the continental US. International shipping times vary by location, usually ranging from 7-14 business days.

What is your return policy?

We offer a 30-day return policy for all unworn items in their original packaging with tags attached. Please visit our returns portal to initiate a domestic return.

How do I ensure I'm ordering the correct size?

Each product page features a detailed size guide with specific measurements. We recommend measuring yourself and comparing it to our chart as fits may vary between different styles.

What payment methods do you accept?

MediLisk accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment options via Klarna and Afterpay.

Can I modify or cancel my order after it has been placed?

To ensure fast delivery, we process orders immediately. You can cancel or modify your order within 60 minutes of placement by contacting our support team via live chat.

Are your materials sustainably sourced?

At MediLisk, we are committed to ethical fashion. 80% of our current collection is made from organic cotton or recycled polyester, and we partner only with WRAP-certified factories.